PR Account Manager


PT position – 2-3 days per week

Salary Dependent on Experience 

Commencing asap


We’ve been established for over 20 years and in this time have maintained being the largest independent advertising and marketing agency in the region, something we’re immensely proud of. We’ve secured this position by nurturing successful partnerships with our clients through our exceptional service levels. Outstanding service levels don’t just happen overnight, it always needs continual investment and a lot of passion from our team in order to deliver.

We employ only the most talented people to join our team. We constantly encourage accelerated learning and training and work together as a team to ensure our clients continue to trust and respect our marketing skills. We also have a consultancy arm of the business so strategy and commercial thinking are incredibly key to what we deliver for our clients and what sets us apart in the region. We offer clients the opportunity to have a single agency capable of the highest levels of skill in every specialism.

We have a mix of clients from many different sectors and industries, ranging from regional to international.
No day is ever the same at C+W, there are always new challenges to face – which we love!

The agency is going from strength to strength and we are continually winning new clients.


The role of PR Account Manager will be to manage multiple PR retainers and projects under a broad portfolio of clients. The successful candidate will be expected to use existing contacts with relevant regional, national and trade journalists, as well as online influencers. They will also be required to develop new media relationships and to create relevant and newsworthy content that is both accurate and engaging for publication in print and online.

The PR Account Manager will contribute to the development of strategies and plans; putting in place a PR framework for any given client or new business prospect, which will achieve their PR aims and goals.

A commercial strategic mind is essential, along with great communication and time management skills. The ideal candidate will also have crisis communications experience; including the ability to write and implement proactive crisis communications plans and to react to a given crisis confidently, in a way that will mitigate unfavourable media coverage and limit reputational damage for the client.

The successful candidate will be able to:

  • Manage multiple PR retainers and projects under a broad portfolio of clients.
  • Develop PR plans.
  • Write press releases, articles, interviews, blogs, social content, white papers, etc.
  • Attend client and new business meetings and be able to present ideas confidently.
  • Develop successful relationships with media and influencers.


Key Responsibilities

  • Managing a portfolio of clients with responsibility for excellent client servicing and account growth.
  • Writing PR plans and proposals for clients.
  • Attending client meetings and presenting/selling ideas and proposals.
  • Helping to drive New Business by identifying opportunities, attending meetings and writing proposals.
  • Writing of engaging and relevant content including press releases, articles, blogs, etc.
  • Develop and distribute white papers.
  • Management of projects from start to finish, including coordinating internal teams and third parties to deliver projects on time and on budget.
  • Helping to increase the profitability and operational efficiency of Chalk + Ward.
  • Contributing to Chalk + Ward’s voice and getting coverage for the agency.
  • Carry out administrative tasks such as time tracking, media coverage logs and monthly reports.


The successful candidate will need to demonstrate:

  • 2+ year’s PR Account Manager level experience (ideally agency side).
  • Strategic and commercial thinking for both clients and Chalk + Ward.
  • Excellent writing skills (examples will be required).
  • Understands digital PR and online engagement.
  • Experience of Influencer Marketing and social media as part of the PR mix.
  • Existing relationships with regional and trade journalists.
  • Full driving licence.
  • Desire to work for Chalk + Ward.
  • Crisis communications experience is favourable.


The following experience is desirable but not essential as training can be provided:

  • Vuelio
  • Kantar Media


Personality wise, we’re looking for someone with the following attributes:

  • Confident but genuine and down to earth.
  • Passionate about PR and wanting to make a difference to client accounts.
  • Team player who enjoys collaboration and creativity
  • Effective time manager and able to juggle and prioritise workload.
  • Has a willing and ‘can do’ attitude with an ability to hit the ground running.
  • Stays calm under pressure.
  • Can juggle a broad portfolio of clients and is willing to learn about new areas/sectors.
  • Is positive, confident in client-facing situations and a people person.
  • Is organised and self-motivated, but also enjoys working as part of a team.



As much as we’re passionate about our clients and what we do, we’re equally as passionate about our team. We’re really pleased this was acknowledged by winning both “Employer of the Year” at the 2018 Venus Devon & Cornwall Awards and the “Wellbeing” category at the Space Awards in November 2018. We want our new Account Manager to support wellbeing in the agency because by doing so we all play our own part in a thriving, happy and motivated working environment, which is something we consider important for everyone here at Chalk +Ward.

Of course, we always believe in being professional, but we never lose sight of the fact we work in a fun and innovative industry. A happy team means happy clients.

We offer: 

  • 20 days annual leave plus bank holidays, rising to 22 days after 5 years’ service (pro-rata for PT)
  • In addition, we also gift 3 extra days holiday to enjoy over the Christmas break. We think it’s important that everyone gets a well-earned rest over the festive period to spend quality time with friends and family
  • Free parking at our beautiful city centre location – this can also be used out of hours which is so handy when visiting town!
  • Summer and Christmas parties where we gift extra time off for the team to get together and have loads of fun!
  • Hybrid approach to working with a minimum of 2 days (Tuesdays & Thursdays) in the office to collaborate, communicate, get creative and socialise
  • Flexible working hours when required on ad hoc basis to support with childcare, appointments, and your wellbeing
  • Online training courses and webinars to help support learning and development where we encourage time out each month to undertake
  • We were the first small business in the Southwest to sign up to the ‘Time to Change Employer Pledge’, demonstrating our commitment to ending mental health discrimination in the workplace and making sure that employees who face these problems feel helped and supported. We have an open-door policy to chat and share anything that might be causing you upset or worry, and we’ll provide the support you need to help get through any challenging times
  • Quarterly ‘Career Conversations’ to ensure that your career is progressing in the way you want it to
  • To support our green creds, we have a Cycle to Work scheme and a bike rack to securely store your two-wheels whilst working in the office
  • A culture that encourages all ideas and opinions to be heard and considered
  • The Chalk + Ward “Culture Club” – opportunities and activities for us all to socialise and hang out together after work!

If this sounds like the role for you, please submit your cover letter and C.V to or get in touch for further details.