We are not just a communications agency; we are a sounding board, an ally, a confidante, a strategic advisor. We sit at the most senior level and advise across our retail clients' businesses - from strategic direction and customer insight, to store layout and environment, from brand positioning and reputation management to sales promotion and packaging.
It may come as a surprise that an agency understands retail challenges to the level we do. It may also come as a surprise that we're not based in London but in the south west - delivering specialist strategic retail advice at a fraction of a London agency's fees.
If you'd like to understand how we support our retail clients, please do contact us, it would be good to talk.
Our retail offering focusses on two key areas; identifying the vision of a retail business and identifying how to effectively engage with customers. Once both are understood, we look at how best to deliver retail propositions to the ever-increasing expectation levels of today’s customer. This approach ensures our clients are giving their customers the retail experience they want rather than what they think they need.
We keep ahead of the curve by ensuring we’re always up-to-date with all the latest retail news, deals, product launches, trends, shopper technology and future outliers by attending national retail conferences.
If you’d like to understand how we support our retail clients, please do contact us, it would be good to talk.