Advising retailers on growth and future proofing their retail proposition

We understand retail! Speak to our specialist team today!

Our Experience

Our Experience

Retail marketing specialists

We understand how unpredictable and challenging retail is, with endless decisions to be made about how best to reach and serve customers. Consumer expectations are at an all-time high and loyalty less guaranteed.

And when the pandemic hit everything ramped up another notch!

With over 20 years’ experience working with some of the biggest retail brands in the southwest we can support your retail business by acting as a strategic advisor to share ideas, discuss concerns, and create opportunities.

Our approach

We work at Board level to provide our clients with direction on how best to future proof their proposition. We challenge them on how they demonstrate being a purpose-driven retail business and how well they really understand and engage with their customers.

We help with visionary planning, branding, store, category & own label development, audience analysis and customer engagement strategies. And then once the strategy is agreed we work with the marketing team to implement plans which deliver results.

Retail logistics & operations

Through Chalk + Ward Management Consultancy we are also able to advise our retail clients on their business performance & logistics. We provide resource and capacity to directly co-ordinate strategy execution across the business, removing functional barriers and silos.

Our consultants can advise on areas including:

  • Operational transformation & productivity improvement
  • Cost reduction programs
  • Salesforce effectiveness
  • Warehouse management, distribution & logistics execution
  • Supply chain and joint venture partnerships
  • Quality Assurance and ISO 9000
  • eCommerce development

If you would like to understand how Chalk + Ward Management Consultancy can help improve your retail business, please contact us.

See your retail business through fresh eyes

Contact us today if you’d like to know more about what we can do and how we can help drive growth for your retail business, or if you just fancy a chat about retail! It would be good to talk.

Case Studies

Click the links below to read more about our experience of the retail sector.

“Chalk + Ward act as our strategic retail business partner, advising us on everything from customer insight to store layout from campaigns to branding. They are a fundamental part of our business.”

Andrew Jackson / CEO (1998-2020) / Mole Valley Farmers